Refund Policy

Last updated: April 16, 2026

1. Overview

This policy governs cancellations and refunds for all JobsPorto services.

2. Cancellations

For Employers

• Must cancel subscriptions before the next billing cycle
• One-time services cannot be canceled after initiation

For Candidates

• Course or mentoring cancellations take effect at end of billing cycle
• No partial refunds

For Institutions

• Event/service cancellations must be communicated well in advance
• Custom engagements may follow separate agreements

3. Refund Eligibility

Refunds are applicable only in cases of:

• Duplicate payments
• Material service disruption arising from platform-related technical issues

4. Non-Refundable Services

• Completed services
• Assessments taken
• Courses accessed
• Subscription periods already used

5. Refund Process

• Requests must be made within 14 days, else the refund will not be processed
• Processing time: 14 business days
• Refunds credited to original payment method

6. Disputes

Users should contact support before initiating disputes. All disputes are subject to applicable laws of India.